FAQ'S

Tape extensions are a semi-permanent hair extension method where wefts are attached to the natural hair using medical-grade adhesive tape. They provide a seamless, lightweight, and natural-looking result when installed correctly.

Yes. All of our tape extensions are made from 100% ethically sourced human hair, allowing them to be styled, toned, and blended naturally when handled by a professional stylist.

Yes, when properly cared for and professionally removed, our tape extensions can be reused multiple times. Reuse depends on maintenance, handling, and proper re-taping using professional-grade replacement tapes.

With professional installation and proper aftercare:

• Tape extensions typically last 6–8 weeks per installation
• The hair itself can last several reinstallations when maintained correctly

Longevity varies based on lifestyle, hair care routine, and professional handling.

When installed, removed, and maintained correctly by a licensed professional, tape extensions are considered one of the gentlest extension methods. Damage usually occurs only when:

• Installed incorrectly
• Removed improperly
• Exposed to excessive heat, oils, or tension at the tape area

Yes. However, we recommend:

• Waiting 48 hours after installation before washing
• Using sulfate-free and extension-safe products
• Avoiding conditioner, masks, or oils directly on the tape bonds

Always dry the tape area thoroughly after washing.

Yes, tape extensions can be styled with heat tools.

Please note:

• Avoid applying direct heat to the tape bonds
• Use a heat protectant
• Excessive heat can reduce the lifespan of the adhesive

Tape extensions can be toned or colored only by a professional stylist.

⚠️ Lightening, bleaching, or aggressive chemical processing is not recommended and may compromise the integrity of the hair. Any chemical alteration is done at the stylist's discretion and voids any claims.

Yes. Tape extensions are ideal for fine to medium hair types due to their flat, lightweight design. A professional consultation is always recommended to determine the correct placement and quantity.

This is usually caused by:

• Oils or conditioners near the tape
• Heat applied too close to the bond
• Improper installation or removal

Proper aftercare and professional handling are essential.

No. Tape extensions fall under our hygienic product policy and are final sale.

Only unopened and factory-sealed packages may be considered for store credit, subject to approval and submitted within 48 hours of delivery.

No. Tape extensions fall under our hygienic product policy and are final sale.

Only unopened and factory-sealed packages may be considered for store credit, subject to approval and submitted within 48 hours of delivery.

No. Due to the hygienic nature of our products, all sales are final. Our hair extensions are made from 100% human hair, which is considered a personal and hygienic raw material. For health, safety, and quality control reasons, we do not offer refunds or traditional returns.

In limited cases, we may offer an exchange in the form of store credit only (voucher), strictly under the following conditions:

• The package must be completely unopened, unused, and factory sealed
• The request must be submitted within 48 hours of delivery
• The return must be approved by our team before sending
• Return shipping is the customer's responsibility

If approved, the item will be exchanged for store credit only.

Cash refunds are not available under any circumstances.

The following items are strictly non-returnable and non-refundable:

• Opened, used, or tampered packages
• Custom or made-to-order products
• Hair that has been installed, styled, colored, lightened, toned, cut, or altered
• Sale or promotional items
• Shipping costs

Every order is carefully inspected before shipment to ensure it meets our strict quality standards.

Please note that because human hair is a natural material, minor variations in color tone, texture, or movement may occur. These natural characteristics are not considered defects.

No. All products are sold "as is" and "as available."

We do not provide warranties or guarantees, express or implied, including longevity or performance after installation or chemical processing.

Any modification to the hair—including installation, coloring, cutting, or toning—voids any potential claim.

Yes. Our products are designed for professional salon use.

We strongly recommend that installation, removal, and any chemical services are performed by a licensed professional stylist. Improper handling may affect the integrity of the hair.

Color representation may vary due to lighting conditions and individual screen settings. For the best accuracy, we recommend purchasing a color ring prior to placing your order.

Color differences do not qualify for returns, refunds, or store credit.

If your order arrives damaged, you must contact us within 48 hours of delivery and provide clear photos of:

• The unopened product
• The outer shipping box
• The shipping label

Claims submitted after 48 hours cannot be accepted.

All policies are governed by and interpreted in accordance with the laws of the State of Florida, United States.

No. Tape extensions fall under our hygienic product policy and are final sale.

Only unopened and factory-sealed packages may be considered for store credit, subject to approval and submitted within 48 hours of delivery.

No. Due to the hygienic nature of our products, all sales are final. Our hair extensions are made from 100% human hair, which is considered a personal and hygienic raw material. For health, safety, and quality control reasons, we do not offer refunds or traditional returns.

In limited cases, we may offer an exchange in the form of store credit only (voucher), strictly under the following conditions:

• The package must be completely unopened, unused, and factory sealed
• The request must be submitted within 48 hours of delivery
• The return must be approved by our team before sending
• Return shipping is the customer's responsibility

If approved, the item will be exchanged for store credit only.

Cash refunds are not available under any circumstances.

The following items are strictly non-returnable and non-refundable:

• Opened, used, or tampered packages
• Custom or made-to-order products
• Hair that has been installed, styled, colored, lightened, toned, cut, or altered
• Sale or promotional items
• Shipping costs

Every order is carefully inspected before shipment to ensure it meets our strict quality standards.

Please note that because human hair is a natural material, minor variations in color tone, texture, or movement may occur. These natural characteristics are not considered defects.

No. All products are sold "as is" and "as available."

We do not provide warranties or guarantees, express or implied, including longevity or performance after installation or chemical processing.

Any modification to the hair—including installation, coloring, cutting, or toning—voids any potential claim.

Yes. Our products are designed for professional salon use.

We strongly recommend that installation, removal, and any chemical services are performed by a licensed professional stylist. Improper handling may affect the integrity of the hair.

Color representation may vary due to lighting conditions and individual screen settings. For the best accuracy, we recommend purchasing a color ring prior to placing your order.

Color differences do not qualify for returns, refunds, or store credit.

If your order arrives damaged, you must contact us within 48 hours of delivery and provide clear photos of:

• The unopened product
• The outer shipping box
• The shipping label

Claims submitted after 48 hours cannot be accepted.

All policies are governed by and interpreted in accordance with the laws of the State of Florida, United States.